Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information such as your full name, email address, phone number, and company name when you submit a form on our website
• Information you provide when you communicate with us via email or phone
• Any other information you choose to share with us during our engagement

We also automatically collect certain information when you visit our website:

• Usage data including pages visited, time spent on pages, and navigation patterns
• Device information including IP address, browser type, operating system, and device type
• Cookies and similar tracking technologies as described in Section 5 below

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To communicate with you about our services, projects, and business relationships
• To improve our website, services, and user experience
• To comply with legal obligations and enforce our agreements
• To protect the security and integrity of our systems and data
• To send relevant business communications with your consent where required

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have provided consent for specific processing activities
• Contractual Necessity: Where processing is necessary to perform a contract with you
• Legitimate Interests: Where we have a legitimate business interest in processing your data that does not override your privacy rights
• Legal Compliance: Where we are required to process your data to comply with applicable laws

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business and website, subject to confidentiality agreements
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or the rights, property, or safety of others
• In connection with a business transaction such as a merger, acquisition, or sale of assets, with notice to you

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

• Essential Cookies: Necessary for the basic functionality of our website
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal information under certain circumstances
• Right to Restrict Processing: Request restriction of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or direct marketing

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframe required by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this page periodically for the latest information.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States and the State of Connecticut, without regard to its conflict of law provisions. By using our website and services, you consent to the jurisdiction and venue of the courts in Connecticut for any disputes arising under this policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LCK FAMILY LLC
555 Valley Rd
New Canaan, CT 06840-3331
United States
Email: contact@zihe.surf
Phone: +1 (206) 302-1193

We are committed to addressing any concerns you may have and will respond to your inquiry as promptly as possible.